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Postage -
Orders placed Monday - Friday will be dispatched within one to two working days.
Deliveries usually arrive within 2-5 working days.
Smaller Items items will be shipped by Royal Mail 1st class.
Larger & heavier Items by courier UK mainland.
We accept payment via -
Credit / Debit cards accepted through PayPal (you do not need a paypal account)
Cheques - Goods sent after cheques are cleared cheques Payable to John Noel
Postal Orders - Payable to John Noel
Transfer into my Bank Account - Phone or email for details
Despite our best efforts, things can sometimes go wrong. If they do, we will aim to put things right, quickly and efficiently.
Returns & Faulty Goods -
If you are not completely satisfied in any way with your purchase, please return your order to us within 14 days for a refund.
In the unlikely event of an item being received damaged or faulty you have 14 days from date of despatch to report this to us for Return.
To arrange a return please contact us and . All you need to do is let us know via Email [email protected]
or Phone 01202 914934 which item you wish to return and the reason why. Returns address is -
Bike Gear Shifter Unit 17 Plantation Court 41 Plantation Rd Poole Dorset BH17 9LW United Kingdom
Conditions
Europe Australia & Other Countries-
All orders are despatched within 2 working days. Europe via Royal Mail usually takes 3-10 working days after dispatch..
The rest of the world usually takes 5-15 working days to arrive after dispatch
Royal Mail 1st Class Standard Postage Cost varies dependant on Weight and Size.
Europe -
Royal Mail Airmail (Small Packets) £3.00 - 5.00
Some of the heavier items will cost more please contact us before ordering via email or phone. Tyres in particular will cost considerably more
Australia -
Rest of the World (5-15 days)
Royal Mail Airmail (Small Packets) £5.00 - £12.00
Some heavier items may cost more please email or phone us before making a purchase
Customs Information
Please note the buyer is liable for any customs charges in the event that your country of residence imposes import duties, tariffs or charges on your order. Bikegearshifter has no control over these charges and they vary from country to country. As the buyer of the goods, you will be considered the importer by the customs authority within your country. There is no duty for EU and the UK.
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